You should expect your background screen to be completed 7-10 days after this has been submitted.
Most background screens process quickly, within a few days, however, it is impossible to say how long any individual background screen may take. Additionally, a background screen that processed quickly for one license season may take longer to complete for a different license season.
If your screening progress is pending for more than 10 business days, please reach out to Sterling Volunteers directly via email at theadvocates@sterlingvolunteers.com or by phone at 855-326-1860 option 3.
If you submitted your background four weeks prior and it still is pending, please contact register@usabasketball.com.
Comments
3 comments
Just checking to see why it's taking so long for the background check to clear because we have a tournament that starts Thursday, July 8th and we're NOT certified as of yet. Thanks Bridgette & Jonas James, Jr.
Hi. How long did it take you to receive clearance thru the system USA Basketball has in place?
Coach Dixon
I signed up for Licensed Coach last July. I completed the eLearning but the background screening still uncleared. How long did it take to get a clearance for background screening? I paid my fee last July to September my background screening still pending. what happen to my fee last July?
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