Most background screening results are updated within seven to 10 business days. There are other factors that may extend this time frame, however, and many background screenings are taking longer than 10 days to process.
If your screening progress is pending for more than 10 business days, please reach out to Sterling Volunteers directly via email at email@example.com or by phone at 855-326-1860 option 3.
If you submitted your background four weeks prior and it still is pending, please contact firstname.lastname@example.org.
Just checking to see why it's taking so long for the background check to clear because we have a tournament that starts Thursday, July 8th and we're NOT certified as of yet. Thanks Bridgette & Jonas James, Jr.
Hi. How long did it take you to receive clearance thru the system USA Basketball has in place?
I signed up for Licensed Coach last July. I completed the eLearning but the background screening still uncleared. How long did it take to get a clearance for background screening? I paid my fee last July to September my background screening still pending. what happen to my fee last July?
Please sign in to leave a comment.