You should expect your background screen to be completed 7-10 days after his has been submitted.
Most background screens process quickly, within a few days, however, it is impossible to say how long any individual background screen may take. Additionally, a background screen that processed quickly for one license season may take longer to complete for a different license season.
If your screening progress is pending for more than 10 business days, please reach out to Sterling Volunteers directly via email at theadvocates@sterlingvolunteers.com or by phone at 855-326-1860 option 3.
If you submitted your background four weeks prior and it still is pending, please contact register@usabasketball.com.
*Delay for background screens that include the KANSAS JUDICIAL BRANCH system:
Starting Monday, October 16, 2023, criminal and civil record data for the Kansas Judicial Branch has been unavailable due to a technical issue with the information system. The issue affects all Consumer Reporting Agencies and is impacting the availability of court records for all of Kansas, except Johnson County.
Comments
3 comments
I signed up for Licensed Coach last July. I completed the eLearning but the background screening still uncleared. How long did it take to get a clearance for background screening? I paid my fee last July to September my background screening still pending. what happen to my fee last July?
Hi. How long did it take you to receive clearance thru the system USA Basketball has in place?
Coach Dixon
Just checking to see why it's taking so long for the background check to clear because we have a tournament that starts Thursday, July 8th and we're NOT certified as of yet. Thanks Bridgette & Jonas James, Jr.
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