What is your refund policy for the coach license? Rita D. Grayson September 18, 2018 23:31 Updated Follow No refunds will be issued once the licensing components have been started. Related articles What is your refund policy? I obtained my gold license, what else do I need to do to be eligible to coach in an NCAA-certified event? What are the requirements to obtain the gold license? How do I request a license card? How do I update my name, date of birth or email address on my coach account profile? Comments 0 comments Article is closed for comments.