What is your refund policy? Rita D. Grayson September 18, 2018 23:30 Updated Follow No refunds will be issued once the card has been shipped. Related articles How do I request a license card? Why was my license card submission rejected? How may I obtain a certificate of insurance? How long does it take to complete the courses for a USA Basketball license? How do I register to attend an Open Court and is there a cost? Comments 0 comments Article is closed for comments.