If you are having trouble using the NCAA's BBCS system, please first confirm you have a valid gold coach license for the current season and you are using the license number that appears below your name on your licensed profile.
Your dashboard should show your status as 100% complete, including your completed background screen and two completed courses that each also show 100%. Once you are a gold licensed coach, it will take less than 24 hours for your license number to be valid in the BBCS.
For further questions regarding NCAA-certification, visit their website: https://web3.ncaa.org/bbcs/. Or, contact the NCAA about the BBCS using their contact form or by phone at 1-844-562-6201, option 2.
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