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  1. USA Basketball
  2. COACH ACCOUNT SUPPORT

COACH ACCOUNT SUPPORT

No Background Screen button, updating personal information, renewing your license & resetting your password.

Renewing Your Coach Account

  • Do I need to create a new account each season or do I renew my expired coach license account?

Updating Your Personal Information

  • Why Can't I Log In? Invalid Username Message
  • Background Screen Button Grayed Out
  • What if I can't enter my city or state?
  • Do I need to send two forms of identification to complete my background screening?
  • How do I update my name, date of birth or email address on my coach account profile?

Resetting Coach Account Password

  • I forgot my password to log into my coach account. How do I reset it?

Troubleshooting

  • Which browsers do not work on community.usab.com?
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