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  1. USA Basketball
  2. BACKGROUND SCREENING

BACKGROUND SCREENING

Submitting your screen, error messages, ineligible screens, timelines & additional fees.

Background Screen Completion Time

  • My background screening bubble says "pending." How long does it take to complete?

Background Screening Error Messages

  • Why does my background screening bubble say "invalid"?
  • When I click "start" next to background screening I am taken to a page with an error message. What do I do now?

Background Screen Submission

  • How do I update my name or date of birth?

Additional Fees

  • Why am I being asked for an additional payment for my background screening?
  • Why am I being charged another fee to complete a new background screen with correct personal information?

Ineligible Background Screen

  • My background screen results came back as ineligible, what does this mean?
  • What factors would deem my background screen ineligible?

Sharing Background Screen

  • Can I share the results of a background screen I recently completed through another organization with USA Basketball to avoid a new screen?
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