Skip to main content
Submit a request
Sign in
Sign in
Submit a request
USA Basketball
BACKGROUND SCREENING
BACKGROUND SCREENING
Submitting your screen, error messages, ineligible screens, timelines & additional fees.
Background Screen Completion Time
My background screening bubble says "pending." How long does it take to complete?
Background Screening Error Messages
Why does my background screening bubble say "invalid"?
When I click "start" next to background screening I am taken to a page with an error message. What do I do now?
Background Screen Submission
How do I update personal information on my screening application?
Additional Fees
Why am I being asked for an additional payment for my background screening?
Why am I being charged another fee to complete a new screening with my correct personal information?
Ineligible Background Screen
My background screen results came back as ineligible, what does this mean?
What factors would deem my background screen ineligible?
Sharing Background Screen
Can I share the results of a background screen I recently completed through another organization with USA Basketball to avoid a new screen?
